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Guiding Customers to Success at Roane State Community College
Guiding the Customer to Success
3 hoursLearning Outcomes:
To develop customer care skills
Learning to read the personality and needs of customers
Maintaining contact and trust
- Introduction: Getting to know the Each Other
- The Instructor
- The Students
- Selling Yourself
- Be the Trusted Expert
- Be Honest
- Be What They Need You to be
- Know the Situation:
- Sale
- Customer Care
- Know Your Customer
- Most People Love to Tell You About themselves
- Listen and Respond
- No Bullying
- Maintaining the Relationship
- Keep in Contact
- Take of Issues
Guiding Customers to Success at Roane...Date and Time
Thursday Oct 18, 2018
6:00 PM - 9:00 PM EDTDate: October 18, 2018
Day: Thursday
Time:6:00 p.m. - 9:00 p.m.Location
Roane State
Oak Ridge CampusFees/Admission
$99
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- Introduction: Getting to know the Each Other
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In Business FOR Business.